Yahconnect
Every conversation, one inbox. Coming soon.
Yahconnect brings website chat, email and messaging apps into one shared inbox, so a team answers every customer conversation from a single place.
Conversations are scattered. Context gets lost.
Customers write on the website, by email and in messaging apps. Each channel has its own tool, and nobody sees the whole conversation.
The result is slower answers, repeated questions and requests that fall between two people.
What Yahconnect does
Share
Chat, email and messaging apps arrive in one thread, answered by the whole team.
Understand
The pages a visitor viewed appear next to the conversation, with consent respected.
Escalate
A waiting conversation is escalated across the app, push, email and messaging.
Assist
AI agents draft replies. People approve them.
Built to fit your operations
Automation and API
Rules, webhooks and a public API connect Yahconnect to your existing tools.
Security and control
Roles, separated workspaces and human approval keep each team in control.
Part of the Yahvox range
Designed to work alongside Yahcall, Yahpost and Yahdata.
Yahconnect is coming soon.
Talk to our team and we will keep you informed of the launch.