Mobile handsets let staff stay reachable while they move. In a hotel or a clinic, two technologies compete.
DECT
DECT handsets use a dedicated radio band and their own base stations. They are designed for voice, and their behaviour in a building is predictable. They are the familiar choice where reliability of calls matters most.
Wi-Fi
Wi-Fi handsets use the building's wireless network. They are attractive where a good network already exists, and they can carry applications beyond voice. Their quality depends on the quality of the network behind them.
How to choose
- Start from the use: voice only, or voice plus messages and applications?
- Survey the building: floors, thick walls and technical rooms change coverage.
- Count the handsets and the peak call volume.
- Consider who will maintain the radio layer: the telephony team or the network team.
Whichever you pick
Plan coverage before buying handsets, test in the real building and keep a spare ratio. Telephony and DECT equipment sits in our BTOBBuy and EnnovaMarket catalogues, alongside the network gear that Wi-Fi handsets rely on.
